Privacy
Policy

1. Who we are

The website dogma.ooo belongs to the DOGMA agency (“we”, “us”). We are the controller of the personal data you submit through this website. For any questions about your data, write to asap@dogma.ooo.

2. What data we receive

Through the inquiry form, only what you enter yourself:

• your name and company name;
• contact details: email, phone number or Telegram username, depending on the contact method you choose;
• what you need, a description of the task, an indicative budget and timeline;
• how you heard about us, and an attached file, if you added one;
• the page of the website from which you opened the form, so we understand the context of the request.

While you fill in the form, a draft is stored only in your browser (localStorage) and is deleted once the form is sent, so your input is not lost if you close the page by accident.

When you visit the website: anonymised statistics (see section 6) and the technical data that any browser sends to any website: IP address, device and browser type.

3. How we use the data

• to respond to your inquiry through the contact method you chose;
• to prepare a proposal and communicate with you about the project;
• to send you an automatic confirmation that we have received your inquiry;
• to understand how people use the website and make it more useful.

We use your data only for these purposes. We do not sell it or share it with third parties for their own marketing.

4. Legal basis

We process inquiry data on the basis of the consent you give by submitting the form, in accordance with the Law of Ukraine “On Personal Data Protection”. Analytics and advertising cookies are used only after you allow them in the consent banner. You can withdraw your consent at any time: write to asap@dogma.ooo or change your cookie choice (section 6).

5. Who processes the data on our behalf

The website and the inquiry form run on established infrastructure services. They process data only to perform their function and under their own privacy policies. Some of their servers are located outside Ukraine (in the EU and the USA).

• Cloudflare: website hosting, protection against attacks and receiving form submissions;
• Resend: delivery of the inquiry email to us and the confirmation email to you;
• Google Workspace: our work email, where inquiries arrive;
• Telegram: internal team notifications about new inquiries; if you choose to be contacted via Telegram or WhatsApp, further communication follows the rules of those platforms;
• Google Fonts: the website font, which your browser loads from Google servers, passing them your IP address;
• Google Analytics: visit statistics (section 6);
• Meta (Facebook, Instagram): ad measurement through the Meta pixel (section 6);
• Microsoft Clarity: heatmaps and anonymised session recordings to improve the website (section 6).

6. Analytics and cookies

We use Google Analytics 4 in consent mode. Until you allow analytics, the website sends only anonymised signals without cookies. Once you allow it, Google Analytics sets cookies (_ga, _ga_*) to count repeat visits and paths through the website; IP addresses are anonymised.

We see only aggregate statistics: how many people visited, from which sources, which pages and cases they read, how many inquiries were sent.

Once you give permission, the website also enables the Meta pixel (Facebook, Instagram) and Google advertising signals. They show how many visits and inquiries our advertising brought, and allow us to show our ads to people who have already visited the website. The pixel sets the _fbp cookie and passes Meta the page address, the fact of an inquiry and technical browser data. The content of the form (your name, contact details and task description) reaches only us. The Meta pixel loads only after you give permission.

Microsoft Clarity shows how people use the website: where they click, how far they scroll and where they get stuck. It works without cookies until you give permission; after that it sets the _clck and _clsk cookies to link visits together. Clarity masks the content of form fields, so your name, contact details and task description are not recorded.

Your choice is stored in your browser. You can change it at any time: cookie settings.

7. How long we keep the data

Inquiry data is kept for as long as needed to communicate about your request and possible cooperation, or until you ask us to delete it, whichever comes first. Google Analytics statistics are kept for 14 months. Meta pixel data is kept under Meta’s rules; the _fbp cookie lasts 90 days. Microsoft Clarity data is kept under Microsoft’s rules; the _clck cookie lasts up to one year, _clsk — one day.

8. Your rights

You have the right to:

• know what data we hold about you and receive a copy of it;
• correct inaccurate data;
• ask us to delete your data;
• withdraw your consent to processing;
• lodge a complaint about the processing with the Ukrainian Parliament Commissioner for Human Rights or with a court.

To exercise any of these rights, write to asap@dogma.ooo. We will respond within 30 days.

9. How we protect the data

The website works only over a secure connection (HTTPS). The form accepts submissions only from our website and is protected against automated submissions. Inquiries are accessible to the co-founders and to DOGMA team members responsible for communication.

10. Changes to this policy

If this policy changes, we will publish the new version on this page and update the date at the top. Material changes apply to previously collected data only with your consent.